Business Process Mapping & Design
Better Process. Better Results.
See how your organization really works — or how you want it to.
Whether you’re mapping your current processes or designing something new, a clear picture can reveal what words can’t.
Spoiler alert: Mapping the real flow of work often reveals the friction slowing everything down. It shows exactly where better design unlocks better performance.
Ready to see how your organization really works?
The Power of the "Overview Effect"
Creating a process map together — as a team, department, or organization — goes beyond just making a diagram. Participants often report a deeper appreciation of what they do, why they do it, and how their work connects to others.
Just as astronauts gain a new perspective from seeing Earth from space, you can experience a similar shift by seeing your organization as a whole.
More than a pretty picture
We’ll work with your team to map the process step by step. For each step, we capture key details:
- Description
- Value created
- Process owner
- Actors involved
- Inputs and outputs
- Tools used
- Gaps and opportunities for improvement
We can map at the enterprise level or drill down to individual business processes.
Most popular
Our most popular and powerful process map captures your entire enterprise in one clear, context-level diagram. It’s designed to be easily understood by employees, explained to new hires, and even shared with investors.
We bring together a cross-functional team to distill their knowledge into a clear picture of how your organization creates value — using a standard approach (BPMN 2.0) and a focused, time-boxed process:
- Day 1: 6-hour group session
- Day 2: 4-hour group session
- Week 1: Individual follow-ups to elaborate each step
- Final Session: 4-hour group review and refinement
When your new hires can see how the organization creates value, they better understand their role — leading to faster onboarding, better collaboration, and stronger results.