Virtual Team Leadership

Think for a moment about some of the challenges that normal teams have. Most teams struggle at some level with trust, accountability, effective meetings, on-time delivery and stakeholder management.

The more remote relationships you have on the team, the more likely these challenges will manifest and the greater their impact will be.

The Challenge

Whether you call them virtual, distributed, remote or dispersed teams, the following symptoms may be considered fairly typical or "normal" compared to co-located counterparts:

  • less engagement
  • useful news and progress updates are often delayed
  • more frequent and persistent misunderstandings
  • more duplication of effort or rework
  • less frequent and productive collaboration
  • more frequent and more significantly missed expectations
  • less productive meetings
  • less sense of "team"

Any of those factors individually will negatively impact performance. Together, their impacts compound. Leaders of virtual teams need: 

  • a keen awareness of the factors that impact virtual team performance
  • an approach for how to quickly assess their own teams
  • a method and toolset for developing their virtual teams
  • training and practice to develop and apply their skills, abilities and confidence in leading virtual teams

This high context, applied training introduces Better Practice in a workshop format, guides participants through its application and equips them with the tools to start on a path of sustainable, continuous improvement within a virtual team environment. Better Practice focuses on achieving incremental improvements that stick and on which the team can build.

Ideal for distributed, multi-organizational and/or cross-functional teams, Better Practice is complimentary and synergistic with PMBOK®, Six Sigma, CMM, Kaizen, The Birkman Method® and other respected management models, instruments and standards.


  • Better understanding (of self and others, teams, success and happiness)
  • Improved leadership role clarity and capability to work on the team rather than just in the team
  • More effective communication within and across teams; a reduction in “noise"
  • Quicker clarification of goals, problem identification and resolution
  • Fewer “fire drills” and higher predictability in processes, projects, and programs
  • Enhanced capacity and capability
  • More confidence and less unhealthy stress
  • Better performance
  • A sustainable mind-set and culture of continuous improvement


Our workshop for leaders of virtual teams provides a model and management tool-set that help leverage and align the common sense, experience and expertise of your team leaders. Through a common language, organizing structure and guiding principles, teams capitalize on the variety of perspectives and quickly establish and evolve consistent and effective ways of working with team members regardless of where they are located.

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